Terms & Conditions

1. Acceptance of Terms

By accessing, registering, or placing any wager on k89 (https://k89.vin), you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. These terms apply to all users of the platform, including visitors who browse without registering. k89 reserves the right to amend these terms at any time. Continued use of the platform after changes are posted constitutes your acceptance of the revised terms.

k89 operates as an online sports betting and casino platform. Our services include cricket betting, football betting, live casino, slots, crash games, and other gaming products. All services are intended for recreational purposes and must be used responsibly by eligible adults.

2. Eligibility & Registration

To open an account on k89, you must meet all of the following eligibility criteria:

• You must be at least 21 years of age at the time of registration.
• You must provide accurate, truthful, and up-to-date personal information during registration and must update this information if it changes.
• Each individual is permitted to hold only one account. Creating multiple accounts, using a shared account, or registering under a false identity is strictly prohibited.
• You must not be employed by, or directly affiliated with, k89 or any of its partners, subsidiaries, or associated gaming providers.

3. Account Security & Responsibility

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. k89 will not be held liable for any loss resulting from unauthorized access to your account caused by your failure to keep your credentials secure. You agree to:

• Notify k89 support immediately if you suspect unauthorized access to your account.
• Never share your login credentials with any third party, including family members.
• Log out from shared or public devices after each session to prevent unauthorized use.
• Use a strong, unique password and update it periodically to maintain security.

4. Deposits & Withdrawals

k89 supports a range of deposit and withdrawal methods tailored for Bangladesh players, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and other major Bangladeshi financial institutions. All transactions are conducted in BDT (Bangladeshi Taka, ৳).

The following conditions apply to all financial transactions on k89:

• Minimum deposit and withdrawal amounts are stated on the cashier page and may vary by payment method.
• Withdrawals are processed only to accounts or wallets registered in the same name as the k89 account holder.
• k89 reserves the right to request KYC documentation before approving any withdrawal request.

5. Bonuses & Promotions

k89 offers a variety of bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general conditions:

• Each bonus is subject to specific wagering requirements that must be completed before any bonus-derived winnings can be withdrawn.
• Bonuses are non-transferable and cannot be exchanged for cash unless the rollover conditions are fully satisfied.
• k89 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Abuse of bonus systems, including the use of multiple accounts to claim the same bonus, will result in immediate account suspension and forfeiture of all related winnings.

Players are encouraged to review the specific terms attached to each promotion before opting in. Our support team is available to clarify any aspect of our bonus policy.

6. Prohibited Activities

The following actions are strictly prohibited on k89. Any user found engaging in prohibited activities risks immediate account termination and forfeiture of funds:

• Fraudulent activity, including the use of stolen payment credentials, chargeback abuse, or identity fraud.
• Collusion with other players, use of automated betting scripts, bots, or any software designed to gain an unfair advantage.
• Any attempt to launder money or use the k89 platform for any illegal financial activity under Bangladeshi law.

7. Responsible Gaming

k89 is committed to promoting responsible gaming practices. We provide the following tools and measures to help players maintain control:

• Deposit limits: players may set daily, weekly, or monthly deposit caps on their accounts.
• Self-exclusion: players who feel they need a break from gambling may request a temporary or permanent self-exclusion from the platform.
• Reality checks: optional session reminders can be set to notify you of the time spent playing.
• Access to our full Responsible Gaming policy and additional guidance is available at /responsible-gaming.

8. Intellectual Property

All content on the k89 platform — including but not limited to logos, trademarks, design elements, game interfaces, graphics, text, software, and data — is the exclusive intellectual property of k89 or its licensed partners and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from k89 without prior written permission. Unauthorized use may result in legal action.

9. Limitation of Liability

To the fullest extent permitted by applicable law, k89 shall not be liable for any indirect, incidental, consequential, special, or exemplary damages arising from your use of the platform, including but not limited to:

• Loss of funds resulting from technical failures, system errors, or internet connectivity issues on the player's end.
• Temporary unavailability of the platform due to scheduled or unscheduled maintenance.
• Losses arising from your failure to comply with these Terms & Conditions or any applicable laws.

10. Privacy Policy

Your use of k89 is also governed by our Privacy Policy, which explains how we collect, store, process, and protect your personal data in accordance with applicable data protection standards. By using our platform, you consent to the data practices described in the Privacy Policy.

We take your privacy seriously. k89 does not sell your personal data to third parties. All data shared with payment partners such as bKash and Nagad is limited strictly to what is necessary to process your transactions.

11. Account Suspension & Termination

k89 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion if there is reasonable cause to believe a violation of these Terms & Conditions has occurred. Grounds for account action include, but are not limited to:

• Provision of false or misleading registration information.
• Confirmed fraudulent, abusive, or collusive behavior.
• Failure to pass KYC verification or provide requested documentation within the required timeframe.

12. Governing Law & Dispute Resolution

These Terms & Conditions shall be interpreted and governed in accordance with applicable laws. In the event of any dispute arising from your use of thek89 platform or these Terms & Conditions, you agree to first attempt to resolve the matter amicably by contacting our support team at [email protected]. k89 will make reasonable efforts to resolve disputes in a fair and timely manner.

If a dispute cannot be resolved through direct support communication, both parties agree to pursue resolution through binding arbitration before resorting to litigation. k89's decisions on matters of platform rules, game outcomes certified by providers, and bonus eligibility are considered final.

13. Amendments to These Terms

k89 reserves the right to update, revise, or replace any portion of these Terms & Conditions at any time. When material changes are made, we will update the 'Last Updated' date at the top of this page. It is your responsibility to review these terms periodically. Continued use of the k89 platform following the posting of any changes constitutes your acceptance of those changes.

For archived versions of previous terms or to request clarification on a specific amendment, please contact our support team directly.

14. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, our support team is available around the clock. Reach us by email at [email protected]. Our team aims to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6). For responsible gaming support or urgent account issues, please mark your message clearly so we can prioritise your request.